AMD Issue Reporting Form for AMD Catalyst™ 13.4 for Desktop Radeon™ Products
If you are experiencing a problem with the AMD Catalyst™ 13.4 driver release and you can consistently reproduce the issue, please complete this bug reporting form.
This form is
ONLY
intended to gather details for specific issues affecting this driver release. If you have an issue that requires a technical response, please contact
AMD Customer Care
Please answer question Graphics Card Model before continuing.
Graphics Card Model:
(Click here to choose)
Radeon HD 7990
Radeon HD 7970
Radeon HD 7950
Radeon HD 7870
Radeon HD 7850
Radeon HD 7790
Radeon HD 7770
Radeon HD 7750
Radeon HD 7660D
Radeon HD 7560D
Radeon HD 7480D
Radeon HD 6990
Radeon HD 6970
Radeon HD 6950
Radeon HD 6870
Radeon HD 6850
Radeon HD 6790
Radeon HD 6770
Radeon HD 6670
Radeon HD 6570
Radeon HD 6550D
Radeon HD 6530D
Radeon HD 6450
Radeon HD 6410D
Radeon HD 6310
Radeon HD 5970
Radeon HD 5870
Radeon HD 5850
Radeon HD 5830
Radeon HD 5770
Radeon HD 5750
Radeon HD 5670
Radeon HD 5570
Radeon HD 5550
Radeon HD 5450
Other
Graphics Card Part Number
Typically found on the packaging of the product (eg. ASUS HD7870-DC2-2GD5)
Please answer question Catalyst Driver Version before continuing.
AMD Catalyst™ Driver Version:
Note: Only issues affecting the latest driver release will be investigated.
The AMD Catalyst 13.4 Driver can be downloaded from the following
link
(Click here to choose)
Catalyst 13.4
Other
Please answer question Driver History before continuing.
Driver History:
(Click here to choose)
Driver Upgrade: Problem DID NOT Exist in Previous Version
Driver Upgrade: Problem DID Exist In Previous Version
Fresh System Install
Do Not Know
Please answer question Operating System before continuing.
Operating System:
(Click here to choose)
Windows® 8 64 bit
Windows 8 32 bit
Windows 7 64 bit
Windows 7 32 bit
Windows Vista® 64 bit
Windows Vista 32 bit
Please answer question Issues before continuing.
Please answer question Symptoms before continuing.
Type of Issue:
(If you have multiple issues, please submit one bug report per issue)
This question requires a web browser with JavaScript enabled.
Issues
(Click here for choices)
Symptoms
(Click here for choices)
Please answer question CrossfireX ? before continuing.
Is this a CrossfireX configuration ?
Yes
No
If your issue affects a specific game or application, please select from the list below. (Please check all that apply):
If your game/application is not listed, please provide the name of the game/application in the 'Other Games/Applications' box below.
3D Mark 2011
Google Chrome
3D Mark FireStrike
Guild Wars 2
Adobe® Flash
Hitman Absolution
Adobe Photoshop®
L.A. Noire
ArmaA 2
League of Legends
Assasins Creed III
Lone Survivor
Alan Wake
Lost Planet 2
AMD Overdrive™
Mass Effect 3
ANNO 2070
Max Payne 3
Batman - Arkham City
Medal of Honor - Warfighter
Battlefield 3
Microsoft® Internet Explorer
Bioshock Infinite
Microsoft Office
Borderlands
Minecraft
Borderlands 2
Need for Speed - Shift
Botanicula
Opera
Call of Duty - Modern Warfare 3
PowerDVD
Call of Duty - Black Ops 2
Rage
Crysis 2
Sleeping Dogs
Crysis 3
Starcraft 2
Dark Souls (Prepare to Die)
The Elder Scrolls V - Skyrim
Diablo 3
The Last Remnant
Dirt 3
The Testament of Sherlock Holmes
Dishonored
The Witcher 2
DMC - Devil May Cry
Tom Clancy - Ghost Recon Future Soldier
F1 2012
Tomb Raider (2013)
FIFA 2013
Torchlight 2
Far Cry 3
Total War - Shogun 2
Far Cry 3: Blood Dragon
WinDVD
Firefox
World of Warcraft
Other Games/Applications:
Please answer question Describe the Issue and Steps to Replicate before continuing.
Describe the Issue and Steps to Replicate:
For 3D games, please include details of your in game graphic settings - eg, Anti Aliasing, Screen Resolution, Vsync, Game Level Settings (Low/Medium/High), etc.
Optional Information :
Completing the following fields will help us to identify and address the issue being reported.
For more information on how to fill in this section, please click
here
CPU Details
:
Details about the CPU in your system - model, speed, number of cores (eg. AMD Phenom II X4 3000)
Display Device(s) and Connection(s) Used:
Information about monitors/TVs connected and type of connections (eg. HP ZR22W on HDMI™)
Motherboard or System Make & Model:
This information is usually available in the manual that came with your system (eg. Dell XPS 8500 or ASUS P8Z68-V)
Motherboard BIOS Version:
The BIOS version is displayed as soon as your system is powered on (eg. ASUS BIOS 1015)
System Memory Type & Amount:
This information is usually available in the manual that came with your product (eg. 8GB DDR3 RAM)
Power Supply Wattage:
Choose the closest matching wattage
1000 W
900 W
800 W
700 W
600 W
500 W
400 W
We may require more information about your issue. If you are willing to be contacted, please provide your email address below.
Email Address:
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