AMD Issue Reporting Form for AMD Catalyst™ 13.1 for Legacy Products
If you are experiencing a problem with the AMD Catalyst™ 13.1 Legacy driver release and you can consistently reproduce the issue, please complete this bug reporting form.
This form is intended to gather the problem description and system information so that reported issues can be addressed in future driver releases. This form is NOT to solicit support inquiries. If you have an issue that requires a technical response, please contact
AMD Customer Care
Please answer question Graphics Card Model before continuing.
Graphics Card Model:
(Click here to choose)
ATI Radeon HD 4890
ATI Radeon HD 4870 X2
ATI Radeon HD 4870
ATI Radeon HD 4850
ATI Radeon HD 4830
ATI Radeon HD 4770
ATI Radeon HD 4600
ATI Radeon HD 4550
ATI Radeon HD 4300
ATI Radeon HD 4200
ATI Radeon HD 3800
ATI Radeon HD 3400
ATI Radeon HD 2900
ATI Radeon HD 2600
ATI Radeon HD 2400
Other
Please answer question Catalyst Driver Version before continuing.
AMD Catalyst
™
Driver Version:
Note: Only issues affecting the latest legacy driver release will be investigated.
The AMD Catalyst 13.1 Legacy driver can be downloaded from the following
link
(Click here to choose)
Catalyst 13.1 Legacy
Other
Please answer question Driver History before continuing.
Driver History:
(Click here to choose)
Driver Upgrade: Problem DID NOT Exist in Previous Version
Driver Upgrade: Problem DID Exist In Previous Version
Fresh System Install
Do Not Know
Please answer question Operating System before continuing.
Operating System:
(Click here to choose)
Windows 7 64 bit
Windows 7 32 bit
Windows Vista® 64 bit
Windows Vista 32 bit
Windows XP 64 bit
Windows XP 32 bit
Please answer question Issues before continuing.
Please answer question Symptoms before continuing.
Type of Issue: (If you have multiple issues with the legacy driver, please submit one bug report per issue)
This question requires a web browser with JavaScript enabled.
Issues
Symptoms
If your issue affects a specific game or application, please select from the list below. (Please check all that apply):
If your game/application is not listed, please provide the name of the game/application in the 'Other Games/Applications' box below.
Adobe® Flash
Lone Survivor
Adobe Photoshop®
Mass Effect 3
Alan Wake
Max Payne 3
AMD Overdrive™
Microsoft® Internet Explorer
ANNO 2070
Microsoft Office
Batman - Arkham City
Minecraft
Battlefield 3
Need for Speed - Shift
Borderlands
Opera
Botanicula
PowerDVD
Call of Duty - Modern Warfare 3
Rage
Crysis 2
Starcraft 2
Diablo 3
The Elder Scrolls V - Skyrim
Dirt 3
Tom Clancy - Ghost Recon Future Soldier
Firefox
Total War - Shogun 2
Google Chrome
WinDVD
L.A. Noire
World of Warcraft
Other Games/Applications:
Please answer question Describe the Issue and Steps to Replicate before continuing.
Describe the Issue and Steps to Replicate:
For 3D games, please include details of your in game graphic settings - eg, Anti Aliasing, Screen Resolution, Vsync, Game Level Settings (Low/Medium/High), etc.
Optional Information :
Completing the following fields will help us to identify and address the issue being reported.
For more information on how to fill in this section, please click
here.
CPU Details
:
Details about the CPU in your system - model, speed, number of cores (eg. AMD Phenom II X4 3000)
Display Device(s) and Connection(s) Used:
Information about monitors/TVs connected and type of connections (eg. HP ZR22W on HDMI™)
Motherboard or System Make & Model:
This information is usually available in the manual that came with your system (eg. Dell XPS 8500 or ASUS P8Z68-V)
Motherboard BIOS Version:
The BIOS version is displayed as soon as your system is powered on (eg. ASUS BIOS 1015)
System Memory Type & Amount:
This information is usually available in the manual that came with your product (eg. 8GB DDR3 RAM)
Power Supply Wattage:
Choose the closest matching wattage
1000 W
900 W
800 W
700 W
600 W
500 W
400 W
We may require more information about your issue.
If you are willing to be contacted, please provide your email address below.
Email Address:
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