AMD Issue Reporting Form
If you are experiencing a problem with our latest driver release and you can consistently reproduce the issue, please complete this bug reporting form.
This form is intended to gather the problem description and system information so that reported issues can be resolved in future driver releases and NOT to solicit support inquiries. If you have an issue that requires a technical response, please contact
AMD Customer Care
Please answer question Graphics Card Model before continuing.
Graphics Card Model:
(Click here to choose)
Radeon HD 7970
Radeon HD 7950
Radeon HD 7870
Radeon HD 7850
Radeon HD 7770
Radeon HD 7750
Radeon HD 6990
Radeon HD 6970
Radeon HD 6950
Radeon HD 6870
Radeon HD 6850
Radeon HD 6790
Radeon HD 6770
Radeon HD 6670
Radeon HD 6570
Radeon HD 6450
Radeon HD 5970
Radeon HD 5870
Radeon HD 5850
Radeon HD 5830
Radeon HD 5770
Radeon HD 5750
Radeon HD 5670
Radeon HD 5570
Radeon HD 5550
Radeon HD 5450
Other
Please answer question Catalyst Driver Version before continuing.
Catalyst Driver Version:
Note: Only issues affecting the latest driver release will be investigated.
(Click here to choose)
Catalyst 12.6 Beta
Catalyst 12.4
Catalyst 12.3
Catalyst 12.2
Catalyst 12.1
Catalyst 11.12
Please answer question Was this a Driver Upgrade or New Install? before continuing.
Driver History:
(Click here to choose)
New Driver Install
Driver Upgrade: Problem DID NOT Exist in Previous Version
Driver Upgrade: Problem DID Exist In Previous Version
Please answer question Operating System before continuing.
Operating System:
(Click here to choose)
Windows 8 64 bit
Windows 8 32 bit
Windows 7 64 bit
Windows 7 32 bit
Windows Vista 64 bit
Windows Vista 32 bit
Windows XP 64 bit
Windows XP 32 bit
Linux
Please answer question Issues before continuing.
Please answer question Symptoms before continuing.
Type of Issue: (If you have multiple issues, please submit one bug report per issue)
Issues
(Click here for choices)
Symptoms
(Click here for choices)
If your issue affects a specific game or application, please select from the list below. (Please check all that apply):
If your game/application is not listed, please provide the name of the game/application in the 'Other Games/Applications' box below.
Adobe Flash
Lone Survivor
Adobe Photoshop
Mass Effect 3
Alan Wake
Max Payne 3
ANNO 2080
Microsoft Internet Explorer
Batman - Arkham City
Microsoft Office
Battlefield 3
Minecraft
Borderlands
Need for Speed - Shift
Botanicula
Opera
Call of Duty - Modern Warfare 3
PowerDVD
Crysis 2
Rage
Diablo 3
The Elder Scrolls V - Skyrim
Dirt 3
Tom Clancy - Ghost Recon Future Soldier
Firefox
Total War - Shogun 2
Google Chrome
WinDVD
L.A. Noire
World of Warcraft
Other Games/Applications:
Please answer question Describe the Issue and Steps to Replicate before continuing.
Describe the Issue and Steps to Replicate:
Optional Information :
Completing the following fields will allow us to better identify and address the issue being reported.
For more information on how to fill in this section, please click
here.
Display Device(s) and Connection(s) Used:
Information about monitors/TVs connected and type of connections (eg. HP ZR22W on HDMI)
Motherboard or System Make & Model:
This information is usually available in the manual that came with your system (eg. Dell XPS 8500 or ASUS P8Z68-V)
Motherboard BIOS Version:
The BIOS version is displayed as soon as your system is powered on (eg. ASUS BIOS 1015)
System Memory Type & Amount:
This information is usually available in the manual that came with your product (eg. 8GB DDR3 RAM)
Power Supply Wattage:
Choose the closest matching wattage
1000 W
900 W
800 W
700 W
600 W
500 W
400 W
We may require more information about your issue.
If you are willing to be contacted, please provide your email address below.
Email Address:
Vovici
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